Client: Claflin Inc.

Considered a pioneer in the adaptation of the now widely accepted Just-in-Time (JIT) inventory techniques to the acute care marketplace, Claflin considers its leadership in Stockless Material Management a core competence and a sustainable competitive advantage.

Executive Summary

Claflin brought Brave River on to do a gap analysis of their current ERP system, seeing where their existing system(s) were falling short in meeting their current needs and future plans. Once these gaps were identified Claflin asked Brave River to assist with the selection of their new ERP system.

Challenge

• To find a solution that met their unique needs including the ability for rapid communication through EDI.
• Provide for the ability to manage contracts and rebates.
• Change Management in moving from the old system to the new system while still running their existing/growing business.

Solution

Brave River identified areas for process improvement through a gap analysis. An ERP system was then selected that would meet their specific needs. The system was implemented by Brave River and employees were trained and empowered to manage it on their own.

Technology

• Infor A+ ERP System
• IBM System i

Results

Claflin is now following a best practices process in managing their information, and is able to provide excellent customer service to their clients with rapid communication through EDI.