City of Providence Launches New Website Developed with Brave River Solutions

New Website Launched for City of Providence


Lindsey McColl
Brave River Solutions
401.828.6611 ext: 226
[email protected]

Developed with Brave River Solutions, the City’s new website streamlines communications

Warwick, RI – October 05, 2010
– This week, the City of Providence launched a comprehensive new website that makes it easy for residents to access essential city information and services online. The newly redesigned site,, was developed with Brave River Solutions as a part of Providence Mayor David N. Cicilline’s ongoing work to make city government more accessible and user-friendly. The website is also home to ProvConnex, an innovative web-based tool that provides 24-hour access to city government information, forms, payments and service requests.

A total site redesign was performed in order to achieve a consistent look and feel across all departments and other City websites, including, which was designed and developed by Brave River Solutions earlier this year. Brave River worked closely with the Mayor’s Office to establish the most effective way to connect Providence residents with information from every City department. “We were honored to work with the Mayor’s Office on this project. It’s important for residents to stay in touch with their city’s government; so to be able to play a role in helping to make that happen is extremely rewarding,” says Ernie Gaines, President of Brave River Solutions.

On the new, each department has its own page featuring the latest news and announcements as well as a calendar of events. The pages can be updated directly by department members, ensuring that news can be posted as soon as it happens, and that all information is up-to-date.

Members of the Brave River staff trained about 80 City employees to post to the website over the course of four training sessions on August 30 and 31. “Brave River did a tremendous job working with the City’s web team to develop the site, but also to ensure that city employees had the training and tools they needed to make it happen. It was a very successful collaboration for everyone involved,” says Karen Watts, Director of Communications for the Office of Mayor Cicilline.

The City of Providence’s new website launched at 8:30 PM on Sunday, October 3, 2010. To pay taxes or parking tickets online, view City job openings, search City ordinances, learn about citywide initiatives, see pets for adoption, and find out about upcoming events in Providence, please visit


Located in Warwick, RI, Brave River Solutions is a leading provider of technology solutions to businesses in the Providence and Boston areas. With over 20 years of industry experience and unique end-to-end service capabilities, the experts at Brave River partner with their clients to create solutions that enhance productivity and efficiency, and improve ROI through state-of-the-art technology. To learn more about Brave River’s technology services, please visit


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