Brave River Solutions End-of-Year Web Design Special!

Commerce RI

Challenge

Commerce RI had a variety of packaged software solutions and IT systems running on a multitude of technological platforms. They were looking to improve IT efficiency and simplify systems.

  • Improve system up-time through selection and consolidation of technologies.
  • Ensure licensing compliance given the vendor's different and changing licensing policies.
  • Reduce repetitive IT issues by analyzing the root causes.

Solution

Brave River Solutions evaluated the current systems and determined that it was necessary to consolidate servers and databases. Our IT support specialists minimized the number of vendors for all aspects of IT including telecommunications, website technology and platforms. The website itself was rewritten, making it supportable by staff.

Results

Our services allowed for a significant increase in efficiency due to improved system up-time. This allowed for reduced dependence on outsourced support, minimal time and money spent on in-house support and reduced company spending as a whole.

Technology

  • Cisco Networking & Phone System
  • SQL Server
  • Great Plains ERP
  • Northridge Loan Software

About the Company

Commerce RI is the full service, official economic development organization for the state of Rhode Island. A quasi-public agency, Commerce RI serves as a government and community resource to help streamline the business expansion in, and relocation to, Rhode Island. The agency assists companies with commercial real estate, business financing, workforce training and other relevant issues.


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